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Privacy Policy & Terms and Conditions

The Rise

Last updated: [Insert Date]

Welcome to The Rise (“we,” “us,” or “our”). By accessing or using our website and purchasing our products, including Pilates socks, you agree to the following Privacy Policy and Terms & Conditions. Please read them carefully.

1. Overview

This combined policy explains:

  • How we collect, use, and protect your personal information

  • The terms governing use of our website

  • Conditions related to purchases, payments, shipping, and returns

If you do not agree with these terms, please do not use our website.

2. Privacy Policy

2.1 Information We Collect

We may collect the following types of information:

Personal Information

  • Name

  • Email address

  • Shipping and billing address

  • Phone number

  • Payment information (processed securely by third-party providers; we do not store full payment details)

Non-Personal Information

  • IP address

  • Browser type

  • Device information

  • Pages visited and time spent on the site

2.2 How We Use Your Information

Your information is used to:

  • Process and fulfill orders

  • Communicate order updates and customer service inquiries

  • Improve website functionality and user experience

  • Send promotional emails (you may opt out at any time)

  • Comply with legal obligations

2.3 Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences

  • Analyze site traffic and performance

  • Improve marketing effectiveness

You may disable cookies in your browser settings, though some features of the site may not function properly.

2.4 Sharing Your Information

We do not sell your personal information.

We may share information with:

  • Payment processors

  • Shipping and fulfillment providers

  • Website hosting and analytics services

  • Legal or regulatory authorities if required by law

All third parties are required to safeguard your data.

2.5 Data Security

We implement reasonable technical and organizational safeguards to protect your personal information. However, no online transmission is 100% secure, and we cannot guarantee absolute security.

2.6 Your Rights

Depending on your location, you may have the right to:

  • Access your personal data

  • Request corrections or deletion

  • Opt out of marketing communications

To exercise these rights, contact us at theriseshoponline@gmail.com

3. Terms and Conditions

3.1 Use of Website

You agree to use this website for lawful purposes only and not to:

  • Violate any applicable laws or regulations

  • Attempt to gain unauthorized access to the site

  • Interfere with site functionality or security

We reserve the right to refuse service or terminate access at our discretion.

3.2 Product Information

We strive to display accurate product descriptions, images, and pricing. However:

  • Colors may vary depending on screen settings

  • We do not guarantee descriptions are error-free

We reserve the right to correct errors and update product information at any time.

3.3 Orders & Payments

  • All prices are listed in USD unless otherwise stated

  • Payment is due at the time of purchase

  • We reserve the right to cancel or refuse orders for any reason, including suspected fraud

3.4 Shipping

Shipping times and costs are provided at checkout. Delivery dates are estimates and not guaranteed. We are not responsible for delays caused by carriers or external factors.

3.5 Returns & Exchanges

Due to the nature of apparel items:

  • Pilates socks must be unworn, unused, and in original packaging to be eligible for return

  • Return requests must be made within [insert number] days of delivery

  • Final sale items are non-refundable

Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

3.6 Intellectual Property

All content on this website, including:

  • Logos

  • Product designs

  • Images

  • Text

is the property of The Rise and may not be copied, reproduced, or used without written permission.

3.7 Disclaimer

Products sold by The Rise are not medical devices and are not intended to diagnose, treat, cure, or prevent any medical condition. Always consult a qualified professional before beginning any new fitness or wellness activity.

3.8 Limitation of Liability

To the fullest extent permitted by law, The Rise shall not be liable for any indirect, incidental, or consequential damages arising from use of our website or products.

3.9 Indemnification

You agree to indemnify and hold harmless The Rise from any claims, damages, or expenses arising from your misuse of the website or violation of these terms.

3.10 Governing Law

These terms are governed by and construed in accordance with the laws of the United States and the State of [Insert State], without regard to conflict of law principles.

4. Changes to This Policy

We may update this Privacy Policy & Terms from time to time. Updates will be posted on this page with a revised “Last updated” date.

5. Contact Us

If you have any questions regarding this policy, please contact us at:

The Rise
Email: theriseshoponline@gmail.com

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